The aim of the report is to enlighten the areas of training needs for the tourism industry in Kars.

The coverage of the report includes a general outlook at the economic activities carried out in Kars, focusing on the characteristics of the tourism industry in Kars. It also underlines the areas of training needs detailing the recommended trainings for different tourism subsectors and managerial levels. The data used in the report is collected from two main streams. Firstly the relevant written documents and previously prepared work on the subject were reviewed. Secondly, a visit to the area was organized and first hand data was gathered through structured interviews with the stakeholders of the tourism industry. The coverage of the data collection was: representatives of the local administration, owners / managers of hotels, restaurants, travel agencies, non-governmental organizations, transportation companies and local residents.

During the field work, the close cooperation of the local administration and tourism establishments was witnessed. Contacted local residents also showed sincere interest in the project and expressed their willingness and enthusiasm to participate in the trainings to be organized.